Fire & Water - Cleanup & Restoration™                 Like it never even happened.^®

Career Opportunities

SERVPRO^® of Midtown Manhattan is looking for quality people to join a team dedicated to serving the Midtown Manhattan area.  If you want to challenge yourself while helping others get their lives back in order, then SERVPRO^® of Midtown Manhattan is the place for you!  Please view the current open positions below, and if you are interested, please visit our office for an application. 

Sales & Marketing Rep

Primary roles:  Promote and sell franchise services in an assigned territory, which results in meeting or exceeding assigned sales goals. Grow and develop customer base by utilizing a systematic process to identify new prospects and to routinely contact and follow up with customers. Conduct repetitive contact calls to build relationships and educate the customer on why SERVPRO is the best cleaning and restoration company. Utilize the quarterly Marketing Media Kit to market SERVPRO services and to sell the benefits. Provide and communicate clear and accurate pretesting, scoping of services, and job estimates. Monitor and follow-up on all assigned jobs ensuring that customer needs are met.

Results Expected: Established sales goals are met or exceeded. Customer base is diverse and new customers are routinely added. Both internal and external communications are timely and effective. Customer jobs are completed either meeting or exceeding customer expectations.

Production Crew Chief

Responsibilities include managing and completing jobs according to SERVPRO® procedures. Setting up and establishing job flow, coordinating requirements for the job, supervising production work and follow assigned jobs from start to finish. The Crew Chief will also perform production work, estimates, and confirm estimates done by others. Sales and marketing activities such as add-on sales, security checks, and X-dating are also involved.

Physical requirements include heavy lifting and strenuous physical work, as well as willing to work in different environments, cold and hot. Must have basic educational skills, arithmetic, and ability to read street signs. A background in retail, service, or the construction industry is helpful.

Production Helper

The Production Helper will be performing strenuous, physical work, so he or she must be able to lift heavy objects and not have respiratory problems. The helper will also be willing to work in hot, uncomfortable environments and should not be hypersensitive or allergic to soot, dust, animal hair, mold, cleaning chemicals, etc.

Helpers will be working in people's homes. Therefore, he or she must be able to resolve frustration and conflict in a constructive manner, be tactful and polite to customers, and must be willing to wear uniforms. Basic arithmetic skills, ability to operate and maintain equipment, ability to read street maps, and basic interpretive skills are also required of the production helper. A background in the retail, service, or construction industry is helpful.
 

Administrative Assistant

The Administrative Assistant must be proficient in all aspects of office work, including filing, data entry, customer relations, advertising, telemarketing, and all the other activities managed by a well-run office. He or she must be able to use computers and understand office procedures.

Good math, English, communication, accounting, and financial skills are needed also. Post high school education is a plus. The Administrative Assistant must be able to deal with people in a polite and professional manner. Sales experience is also a plus as it is a big part of the job for office workers.