A fire loss is very complex because
of the unique behavior of smoke. It is important to have trained
technicians at the loss location. SERVPRO franchisees know their
smoke!
The first step at a fire scene is to
calm the fears of those affected. Next, SERVPRO tests the smoke
to see which of the following types of fire took place.
-
Wet Smoke - Low heat, smoldering, pungent
odor, sticky, smeary. Smoke webs are more difficult to clean.
-
Dry Smoke - Fast burning at high temperatures.
-
Protein - Virtually invisible, discolors
paints and varnishes. Extreme pungent odor.
-
Fuel Oil Soot - Furnace puff backs cause
fuel oil soot.
-
Other Types - Tear gas, fingerprint powder,
and fire extinguisher residue are other types.
Pretesting also allows the SERVPRO Professional
to focus on saving precious items for you, and that is what
really matters!